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Privacy Policy
Effective Date: November 14, 2025
1. Introduction
Geeksblock LLC, located at 11455 SW 40th St #154, Miami, FL 33165, provides IT services, PA systems, VoIP, security solutions and related support for small businesses, schools, churches and residential clients. 
We respect your privacy and are committed to protecting your personal information when you use our website, engage our services, or communicate with us, including via SMS, email or phone. This policy explains how we collect, use, store and share your personal data as well as your rights.
2. Information We Collect
We may collect the following categories of personal information:
Contact information (such as name, email address, phone number, postal address) when you fill out a contact form, request a quote, or sign up for services.
Service-related information: details about your organization, devices, systems, network architecture, remote support logs, maintenance records.
Communication data: any messages, SMS responses, emails, phone call transcripts or logs when you communicate with us.
Website usage information: IP address, browser type, pages visited, time spent, referral data, cookies and analytics data.
Payment and billing information: when you engage services requiring invoicing, we may collect billing name, address, payment method (via third-party processor), and related information.
Consent records: when you opt in to SMS messages or other communications we retain logs of consent, timestamp, opt-out actions.
3. How We Use Your Information
We use your information to:
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Provide and manage our services (installation, remote support, network administration, PA/VoIP/security systems).
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Communicate with you regarding service requests, quotes, scheduling, updates, alerts, maintenance.
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Send you important notifications about your service or account.
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Improve our website and services by analyzing usage and feedback. Comply with legal, regulatory, and contractual obligations.
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Manage our internal operations and protect our network and systems.
4. SMS and Other Communications
If you provide your mobile phone number, you consent to receive SMS or text messages from us about your service, support, appointment reminders, updates or alerts.
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We will not send marketing messages unless you have explicitly opted-in for such content.
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You may opt-out at any time by replying STOP to any SMS, or contact us (see Section 7).
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Standard message and data rates may apply according to your carrier.
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For help, reply HELP to any message or contact our support line.
5. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties for marketing purposes.
We may share your personal information with:
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Service providers and subcontractors who assist us in delivering services (e.g., cloud providers, analytics services, installation partners) under confidentiality obligations.
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Legal, regulatory or law enforcement authorities if required by applicable law or to protect our rights, property or safety.
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Successors, acquirers or affiliates in connection with a merger, acquisition or sale of all or part of our business, provided recipients agree to comply with this policy.
6. Data Security and Retention
We maintain reasonable security measures to protect your data from unauthorized access, alteration, disclosure or destruction. These include administrative, technical and physical safeguards.
We retain your personal data only as long as necessary to fulfil the purposes listed above, or as required by law. When no longer needed, we securely delete or anonymize your data.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
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Access the personal information we hold about you.
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Request correction or deletion of your personal information.
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Withdraw consent for communications (including SMS) at any time.
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Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us using the details below.
8. Cookies and Website Tracking
Our website uses cookies and similar technologies to collect usage and analytics data (such as visited pages, time spent, device type). This helps us improve site performance and user experience. You may disable cookies via your browser settings, but some features of the website may not function properly.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Effective Date” and post the revised policy on our website. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Geeksblock LLC
11455 SW 40th St #154
Miami, FL 33165
Phone: 786-305-4635 
Email: info@geeksblock.com
Website: https://www.geeksblock.com/
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