Our Quick Assist IT service is designed to provide quick and efficient assistance for your urgent IT Issues. Whether you're facing a software glitch, hardware malfunction, or any other technical problem, our skilled technicians are here to help. With a one-time payment, you'll receive expert support to resolve your critical issues.
HOW IT WORKS
1
Get in touch with one of our specialist to determine the type of issue.
2
Purchase the service package recommended by the specialist.
3
Receive assistance right away or schedule your service appointment.
SERVICE FEATURES
One Time Technical Assistance
This service covers one specific IT issue. Our technicians will focus on resolving the problems you've identified, ensuring you get the targeted assistance you need.
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3-Hour Support Limit
Each support session is limited to a maximum of 3 hours. If the issue isn't resolved within this timeframe, you can purchase an additional One-Time Remote Support package.
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Prompt Response
After purchasing the service, a technician will contact you within 4 hours to discuss the issue and determine if it falls within our professional capabilities.
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Flexible Scheduling:
Once we've confirmed that we can assist with your issue, our technician will work with you to schedule the support session. We can start immediately or at a time that suits you.
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Refund Policy:
If we determine that we can't provide the necessary support for your issue, we'll issue a full refund.
Remote Support
$150
A technician will remotely connect to your system and work to resolve the issue within a 3-hour limit.
Onsite Support
$350
On-site support from skilled technician that will physically work on your system to resolve the issue within a 3-hour limit.
